Clifford Street Veterinary Hospital recognises and values the protection of your personal information.
1. What Information Do We Collect from our Customers?
When becoming a registered customer of Clifford Street Veterinary Hospital, you may be asked to supply personal information such as your:
Clifford Street Veterinary Hospital may also conduct surveys or market research and may seek information from you on a time to time basis. These surveys will provide Clifford Street Veterinary Hospital with information that allows improvement in the types and quality of the products and service offered to you, and the manner in which those products and services are offered.
2. Personal Identification
Every time you use Clifford Street Veterinary Hospital website, information is collected by our service. Types of information include:
The information that will be collected gives Clifford Street Veterinary Hospital details about how the website will be used including the frequency and duration of visits, and which web pages you have accessed on our site. The information we collect will not personally identify the individual user.
Personal Information via the Clifford Street Veterinary Hospital Website
Clifford Street Veterinary Hospital may provide you with a username and password or allow you to select your own username and password to access the Clifford Street Veterinary Hospital website. You are solely responsible for maintaining the security of your username and password at all times.
Your option not to provide your personal information
Clifford Street Veterinary Hospital may run competitions or offer added benefits to you and we may ask you to provide us with your personal details for these purposes. Giving this information to us is absolutely optional, however if you do not provide it we may not be able to contact you or give you access to those benefits. Whenever it is optional for you to provide information, we will make this clear to you. Members have the right to opt out of these additional communications and can do so by requesting this in writing to Clifford Street Veterinary Hospital.
3. Use and Disclosure of Information
Your personal information, including your e-mail address, will be used for two primary purposes. First it will be used to ensure the proper functioning of the Clifford Street Veterinary Hospital website. Secondly, it will be used for marketing, planning, product development and research requirements of Clifford Street Veterinary Hospital.
Specifically, Clifford Street Veterinary Hospital will not use or disclose or permit the use or disclosure of personal information that could be used to identify an individual member in any circumstances except:
Clifford Street Veterinary Hospital will never sell, distribute, rent, licence, disclose or reveal, share or pass the information onto any third parties, other than those who are contracted to Clifford Street Veterinary Hospital to assist Southern Tablelands Veterinary Hospital perform its business functions.
We will take all reasonable steps to ensure that all information collected from you that we use or disclose is accurate, up to date, complete and stored in a secure environment accessed only by authorised Clifford Street Veterinary Hospital personnel.
Please keep in mind that no information transmitted over the internet can be guaranteed to be 100% secure. We will endeavour to protect your personal information, however we can not ensure or warrant the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we will use our reasonable efforts to ensure its security.
5. Unsubscribe From The Clifford Street Veterinary Hospital Email Database
To unsubscribe from the Clifford Street Veterinary Hospital e-mail database, simply login to your account and change your preferences so that you no longer receive our newsletter.
6. How Can I Access, Correct or Update my Information?
You can always access the information and content that you provide to us. If the change to personal information impacts your membership to any Clifford Street Veterinary Hospital product or services you will need to login to your account or contact Clifford Street Veterinary Hospital with your Clifford Street Veterinary Hospital personal information in order to edit your registration information.
If you wish to access or modify personal information that you have provided to us not directly available in your account, please contact us at [email protected]
7. How to Contact Us
Clifford Street Veterinary Hospital reserves the right to modify or amend this Statement at any time.